Cheryl Detrick, CEO & President

"I have an almost pathological need to make a difference. Once I discovered there was a thing called "community action," I was completely in awe of the accomplishments community action has made over 50 years and wanted to be part of helping people improve their lives."

Please allow me to introduce myself, I am Cheryl Detrick. I was honored and humbled to begin as NEWCAP, Inc.’s Chief Executive Officer on January 4, 2016.

I joined 71 staff in 26 programs who all share my (almost pathological) need to make a difference.  I am also a passionate (and compassionate) community developer.  One of the National Community Action Network Theory of Change Community Action Goals is we create “communities where people with low incomes live are healthy and offer economic opportunity,” – fits me!! I spent the first 15 years of my career in commercial residential construction (12 of them as the owner of construction company) and the next 15 years in non-profit management and leadership with 13 years in the chamber of commerce world.  During that 15 years, my passions were health and health improvement as well as helping people start businesses, assisting business owners and leaders to grow their business and themselves and diving deep in community development.  Those 30 years have combined together in this role at NEWCAP.   

In my time off, I enjoy spending time with my two adult children, Alicia and Tim, and the center of my universe, my granddaughter Scarlett!   Grandchildren really are God’s reward for not selling your teenagers to the gypsies. Trust me, it is worth it – being Nana is the best.gig.ever.  I also share life with my German shepherd/Belgian Malnois Penny and grandsnoop German Shepherd Bentley. I love to read, research, rescue dogs and workout and, well… wine and coffee!  First I have the coffee, then I do the things.

I am also a proud geek … A political geek (politics was my first love), a tech geek and a Sci Fi geek.  See? Geek! 

Fortunately for this political geek, as CEO at NEWCAP one of my key roles is advocacy. 

Advocacy involves supporting, speaking in favor of, arguing, or defending a cause of an individual or group of individuals. NEWCAP, as a CAA, is mandated by federal law to have as its primary mission the inclusion of advocacy services for low-income people. These services are essentially provided by all NEWCAP employees to some degree. Advocacy services involve, but are not limited to:

Researching causes of poverty.

Researching problems of poverty.

Determining if anti-poverty programs are working effectively.

Initiating and sponsoring efforts to provide otherwise unavailable services.

Coordinating and mobilizing resources.

Encouraging low-income people to make their needs known.

Attending public hearings, legislative functions, and gatherings that affect the lives of low-income people.

Educating the general population on issues concerning the low-income population.

Newcap has a proud 51 tradition of being in service to residents of Brown, Langlade, Shawano, Vilas, Florence, Forest, Marinette, Menominee, Oneida, and Oconto counties.  I am excited to be working with our amazing board of directors and staff to help move people from poverty to opportunities and economic security and improve communities.  I look forward to working with you!


Deb Barlament, Executive Vice President of Operations

"I grew up in the kind of environment that many of our clients are experiencing. I remember as a child, not having anything in the house to eat but saltine crackers. There weren’t any food pantries then, and my parents had no idea how to get help. As I got older, I knew in my heart, if the opportunity every presented itself to help others that were experiencing what I did, I would jump in with both feet."

Deb Barlament, Deputy CEO/Executive Vice President of Operations for Newcap has been with the organization since March, 2016.  She is responsible for overall operations of all Newcap locations, monitoring/compliance of CSBG grant, implementing strategic planning, assuring effective and efficient operational compliance with Community Action policies, procedures and practices.

Before coming to Newcap, Deb spent 11 years as Vice President of Operations in the design/build general contracting industry, two years as General Manager of the Green Bay Blizzard, and 16 years with the Green Bay Area Chamber of Commerce as a Vice President.  She brings a wealth of knowledge to Newcap in the areas of human resources, business & management principles, leadership, and her strong contacts in the business community.

She has a degree in Non-Profit Business Management, and Library Science.  She is also an ordained minister, an EMT, and has attended the Center For Creative Leadership in Greensboro, NC and the Center For Creating a High Performance Work Culture in Washington, DC.

Deb was named the Volunteer of The Year for the Northeast Wisconsin Chapter of the March of Dimes, and the De Pere Chamber of Commerce.

She currently serves as Chair of the Care Wisconsin Long Term Care Advisory Council, Vice President of Vincent and Hannon Bass Jamboree Association, and is a Co-Chair for Kewaunee County Farm Technology Days.  She was Chair of the Board of Directors for the March of Dimes for 12 years, De Pere Area Chamber of Commerce, as well as serving on the boards for Big Brothers/Big Sisters, Habitat For Humanity, Brown County Dairy Promotions and Brown County Breakfast On The Farm.

Deb and her husband reside in the Green Bay area.  They have 3 children, and 13 grandchildren.  She enjoys spending time with the grandkids, riding motorcycle with her husband, gardening and cooking.  She also performs respite care for families with children with disabilities.

Deb Wiesner, Vice President of Asset Development

Deb enjoys being directly involved in the empowerment of the underserved. Assisting individuals in need with hope, resources, and support so that they can discover self-sufficiency for themselves and their families.

Deb Wiesner, Vice President of Asset Development, directly administers programs focused on the development of program participants.  Providing technical and emotional support as well as access to financial resources to achieve the goal of self-sufficiency. Every day she works face-to-face with program participants to overcome the barriers of education and training. In her short time at Newcap, she has joined several community committees and am committed to playing an active role in the economic development of Brown, Oconto, and Marinette Counties.

Deb has a Degree in Business Administration and Management from Rutgers University, New Brunswick, NJ. Prior to working at Newcap, Deb has over 25 years of financial industry experience.  In 1988,  she was awarded an internship under the guidance of Sandy Weill with Citigroup.  It was during this time, she earned by Series 6, 7, and 63.  She was with Citigroup and its subsidiaries for 17 years.  When Deb left, she was the Regional Vice President for the Midwest Region.  She joined Wells Fargo as the Vice President of Mortgage Operations in the Midwest Region and remained there for 5 years.  After starting a family, Deb decided to join M&I n/k/a BMO Harris as the Assistance Vice President of Mortgage Operations in northeast Wisconsin.  In 2012, she took her career in a different direction and became the Director of Marketing and Business Development with a local transportation company.  In 2014, Deb returned to banking as the Bay Area Market Manager with Baylake Bank. Deb joined the Newcap team in September of 2016. 

In her personal life, Deb serves on the Brown County Habitat for Humanity’s Faith Relations Committee as well as serve an active leadership role at Life Church. She enjoys spending time with family and friends, participating in church activities and focusing on her Pastoral Studies. She is also the proud mom of a 9-year-old daughter, Michaela, who lights up her world. 

Jaime Johnson, Vice President of Real Estate

Jaime is passionate about helping people find their voice and eventually work their way out of a life of poverty. It takes a lot of hard work and dedication on behalf of the person in poverty, but a helping hand along their journey makes it much more achievable.

 Jaime Johnson, Vice President of Real Estate, oversees the management of all Newcap’s residential properties and works with communities to develop Community Revitalization activities and secure Rural Economic and Area Development Initiative (READI) funding and any other funding which may become available. 

Jaime feels a true connection to the job she does as she once was a young mother struggling to make ends meet and did not have any guidance in navigating the resources around her.  Although she had a loving family, they did not have the means to help her.  Not only was she very low income, but her living situation was not stable for newborn son, she did not know where she would get monthly rent money and her monthly bills were overwhelming.  If not for a capable staff person at the local community services program, who continued to work with her even after Jaime’s time with her had expired; a caring employer, who allowed her to work in exchange for daycare; a grandmother, who drove her to and from school and work daily-in an embarrassing beat up Pontiac; a food stamp employment and training case manger, who treated Jaime like a human being; a local buffet manager, who allowed her to work during supper time so she would get a good meal; and many other lights of hope and guidance,(which until now she never really noticed) — Jaime is convinced that the path she was headed would not be a prosperous one and her child would be another statistic of a low-income household.

Though Jaime’s personal experiences were very difficult and not everyone was caring and understanding, she learned that we all have a duty to help people who need information, guidance, mentoring, or just someone to care. Jaime is passionate about helping people find their voice and eventually work their way out of a life of poverty.  It takes a lot of hard work and dedication on behalf of the person in poverty, but a helping hand along their journey makes it much more achievable.

Jaime has an Associates Degree in Marketing from Northeast Wisconsin Technical College. Jaime has been with Newcap since December 2, 1999! Since mid-2016, Jaime has been in her new role as Vice President of Real Estate. 

In her personal life, Jaime loves spending time with her family, cooking and doing outdoor activities, such as climbing, hiking, swimming, fishing, or just hanging out with friends. She also enjoys traveling and seeing different places and experiences. 

Val Filz, Vice President of Energy Services

Val has a keen interest in and passion for the organization and what it does.

Valerie Filz, Energy Services Director for the past 6 years, began her career with Newcap in the Weatherization Program in May, 1986. Early on she developed a keen interest in and passion for the program and was eager to learn all aspects of the program. Previous positions held were Inventory Assistant, Client Services Specialist, Administrative Assistant and Assistant Program Director. As the Energy Services Director duties include administering the Weatherization, Furnace and Forest County WHEAP programs per contract requirements, monitoring budgets and supervising staff. Valerie is a member of Weatherization Operators of Wisconsin and the Low Income Energy Advisory Committee.

The services provided in the Weatherization, Furnace and WHEAP programs are important in assisting households to conserve energy, reduce their energy burden and remain in their homes.

A native of the Oconto area, she enjoys spending time with her family and grandchildren along with riding her Harley.

Bob Detrick, Construction Director

"I have always loved helping people, whether in my personal life or at work. I am constantly eager to learn more about how I can better help those in need. I feel part of that, in my line of work, is being sure that where people live is safe and secure."

Bob Detrick has been Construction Director at Newcap since March 20, 2017. In his position, he plans, manages, and directs the development/redevelopment of construction related projects from the start of the bidding process, all the way to completion. In addition, he works to further the safety and health program at Newcap. Bob believes a vital component to every company is proper planning, establishing cost controls, and working with team members to improve worker safety and health. 

Bob has an Associates Degree, in the Applied Science of Occupational Safety and Health, which he obtained from Columbia Southern University. He is also an OSHA approved 10 and 30 hour instructor for industry. He is proud to be CPR, AED, BBP, and First Aid Certified. He is a former president of the Northern Nevada Chapter of the National Association of the Remodeling Industry (NARI). In that capacity he was a NARI Certified Remodeler. For several years, Bob was a Construction Director for a developer in Sparks/Reno, Nevada. Later, he became a remodeling contractor and worked in that endeavor for 12 years in the Reno area. Most recently, Bob worked for Burger Boat Company, a Yacht and boat builder in Manitowoc, WI. During his time at Burger, he worked as a boat carpenter, in HVAC, was Lead Planner/Scheduler, Production Control Coordinator, Shipyard Competent Person, and Safety Manager, and a member of the Emergency Response Team. His hope going forward is to add his experience to further the amazing work that Newcap does for the community! He is excited for this opportunity, and is very much looking forward to working with the Newcap team!

Outside of Newcap, Bob has done voluntary work at Bay Beach Wildlife Sanctuary. He havs also assisted in improving handicap access for various individuals. When he had his own remodeling company, he built a playhouse and auctioned it off for charity.

In his personal time, he enjoys spending time with friends and family. He claims to be a terrible golfer, but enjoys golfing now and then. He is also a dog lover and a big Packer fan! Bob was born and raised in Quincy, California, a small town in the Sierra Nevada’s, about 90 miles west of Reno. He has a grown son, Tim, daughter, Alicia, son-in- law, Eric and a beautiful granddaughter, Scarlett.



Debbie Bushman, Housing Director

"I do what I do because I believe that everyone, no matter what, deserves a place to live."

Debbie Bushman has been Housing Director at Newcap for the past 15 years, but has been with Newcap for 25 years now. The Housing Department administers the Housing Choice Voucher Program, HOME Tenant Based Rental Assistance Program, Emergency Solutions Grant (ETH), Wisconsin Balance of State Continuum of Care Permanent Supportive Housing Program, and the SSI/SSDI Outreach and Recovery Program.  These programs are funded through many state and federal government departments all with one focus in mind, “HOUSING”. Debbie says, ” I do what I do because I believe that everyone, no matter what, deserves a place to live.  And it is important to me to house any many low-income and/or homeless individuals and families as we can every year and to help give them the tools they need to maintain that housing.” 

Outside of Newcap, Debbie owns a bar/restaurant that is continuously raising money for different causes throughout the community, i.e., Christmas Toy Program, School Supplies.  Her husband and herself spend numerous hours assisting other non-profits in Oconto County raise money as well. 

In her personal time, Debbie and her husband own several small businesses, including a bar/restaurant, a hair salon and about 20 affordable housing units. This takes up most of their time but when they can, they like to travel. Debbie was born and raised in Oconto Falls and now resides in Sobieski. 

JoAnn Hannigan, Human Resources Director

JoAnn enjoys being part of the Newcap team, especially the opportunity to work with them in servicing the many individuals and families in the communities Newcap serves.

JoAnn Hannigan has been Newcap’s Human Resources Director since January 23, 2017. in her position she provides a full range of human resource support, services and advice for the organization and to its administrative team, program managers, and individual employees. She additionally is responsible for assisting with and proving guidance on the hiring and review process, overseeing employee orientations and hiring paperwork, maintaining accurate and updated agency records, administering agency benefits, FMLA, and Cobra, handling employee grievances, displinary actions and terminations, coordinating policy development and implementation, administering the employee handbook, and handling and maintaining compliance with current employee laws and regulations. JoAnn is passionate about what she does because it affects the people of the organization, particularly their experience in their everyday work, their growth and development, and their contributions both as individuals and team members to Newcap’s mission and goals. 

JoAnn is a graduate of St. Norbert College [BA], Norther Michigan University [MA], and Northeast Wisconsin Technical College [AS]. In addition to her degrees, she also has achieved the nationally recognized Professional Human Resources [PHR] Certification and the Society for Human Resource Management Certified Professional certification [SHRM-CP] along with various other certificates .

Outside of Newcap, JoAnn is a member of the National and Green Bay Chapter of the Society for Human Resource Management [SHRM], and the General Federation of Women’s Clubs of Michigan. Formerly, she was an active member of theMarinette/Menominee Chamber of Commerce and American Cancer Society, American Heart Association, Boy Scouts of America, Master Gardeners of Michigan, and was actively involved in numerous school, church and community school organizations.

In her personal time, Joann enjoys doing outside work, such as gardening, traveling, photography, genealogy, all forms of outdoor recreation and nature, reading, movies, volunteering, working on home and property projects with her husband, playing cards and board games and spending time with her family. JoAnn is originally from Long Lake, WI, in Florence County. She currently resides in Menominee with her husband, Dan, and have previously lived in different parts of Wisconsin, Michigan, and Minnesota. She has two grown sons, Dr. Geoffrey Hannigan who lives in Ann Arbor, Michigan with his wife, Brittany and her baby granddaughter, Clara; and Christopher Hannigan, PE, who lives in Minneapolis, Minnesota. 



Lynn Ratzburg, Employment & Training Director

Lynn enjoys assisting individuals improve their education and job skills to achieve economic self-sufficiency.

Lynn Ratzburg has been the Employment & Training Director for the past 18 years at NEWCAP, Inc. She previously was Assistant Director of Employment & Training Program for 18 years and 4 years prior as Elderly Services Nutrition/Transportation Coordinator. As the director of the Employment & Training Program, her duties include writing grant proposals and budget development for funding, administering the program per contract requirements, monitoring budget/expenditures, and supervising program staff. As well as administration of the program, other duties include the Career Services Specialist activities which include, assisting persons with work search/resume’, filing for unemployment benefits, career interest assessments, funding for additional training, and referrals to program partners and community resources. The services provided are important in assisting individuals improving education and job skills to achieve economic self sufficiency.

Lynn has a Bachelors of Arts degree in Business Administration from Lakeland College in 1998.

In her personal time, Lynn enjoys camping at the lake, swimming and boating with family and grandchildren. Lynn was raised and is a current resident of Oconto, she has a son and daughter-in- law and a daughter and son-in- law and five grandchildren.

Peggy Zielinski, Transportation Director

Peggy's passion is assisting families to find opportunities and a path our of poverty.

Peggy Zielinski is Transportation Director for Newcap, Inc. She has been employed by Newcap for 10 years. Prior to her current position she managed the food pantry in Marinette and was a Case Manager. She became the Mobility Manager in 2014 and Transportation Department Director for the past 18 months. Peggy works with transportation providers in Marinette and Oconto County to provide transportation services to elderly, disabled and low-income residents. She works to fill gaps of transportation services and makes transportation to residents. She also works to expand funding opportunities for transportation services in Marinette and Oconto County. She does oversite of the Work-N-Wheels Program and works to expand the program as well as writing grants for all the transportation programs. Peggy believes that to those living in a rural area, personal transportation is a necessity. With little to no public transportation available, residents must have access to personal transportation to meet their basic needs. She also believes that traveling long distances to employment and medical services is a way of life and that without transportation, self-sufficiency is almost impossible. By providing transportation options, she hopes to provide opportunities for self-sufficiency to those who need them. 

Outside of Newcap, Peggy is a member of the Crivitz area Woman’s club, a Member of the Community Education Board for the Crivitz School District. She advocates for Special Education Children and their families. She is also a Member of the Executive committee for Wisconsin Association of Mobility Managers, Member of NEWRATC (Northeast Wisconsin Regional Transportation Committee), and a Member of NEWTC (Northeast Wisconsin Transportation Committee).

In her personal time, Peggy enjoys traveling, cooking, baking, spending time with my family (4 adult children and 8 grand children) and pets (4 dogs and 3 cats). Her early childhood was spent in a Chicago suburb and she moved with her family to Crivitz when she was in Junior High. She has been married for 33 years. She was a stay-at-home Mom and raised her 4 children. She now has 8 grandchildren. She has a large, close-knit Italian-American family with 4 siblings and 15 nieces and nephews. She was a single teen mother and raised 4 children in poverty. Her passion is assisting families to find opportunities and a path our of poverty. 


Scott Nelson, Food Programs Director

"I enjoy serving our community in this capacity and have many ideas to improve and grow the food program. We are always in need of quality volunteers who would like to make a difference in their community."

Scott Nelson has been Newcap’s Food Programs Manager since October 2016, but has been with the company since 2010. He started as a Food Pantry Coordinator then worked in the Housing Department as a Case Manager for the Supportive Housing Program for almost 2 years. In 2013, he took over the role of Food Distribution Coordinator until taking his current role. In his new role, Scott orders food from the TEFAP Program (The Emergency Food Assistance Program- TEFAP) allocates and schedules delivery of TEFAP food to 27 food pantries in 11 counties. He then, palletizes all of the food that is allocated for each pantry and then delivers the food. Some of the pantries now get a direct delivery; which frees him up to concentrate of other duties such as supervising pantry staff in Oconto, Marinette and Crandon offices. As well as making sure all pantries in our EFO (Emergency Feeding Organization) are current with civil rights training and that all are in accordance with the government standards and regulations.

Last year (2016) the food pantries in our EFO served 351,285 individuals combined. These are rural communities which makes that number even moreamazing. The number of people seeking food security is always climbing and there is still much to do in ensuring that no one goes hungry in our communities.

Scott has attended college for a Human Services Degree and is in need of 12 credits to complete the degree and his goal is to complete this as soon as possible.

In his personal time, Scott has been a life-long musician and enjoys playing in area bands.



Eileen Gossen, Financial Coach

Eileen is passionate about helping people understand their entire financial picture so they are able to develop their goals for the future.

Eileen Gossen has been Newcap’s Financial Coach/Budget Counselor since November 2016. In her position, she meets 1:1 with individuals to assist them to understand their entire financial picture by reviewing the cost to live month to month; household income; outstanding debts; and developing goals for the future. Most goals have a financial component to them. How to we get there?  In counseling she addresses the issue; with goals the individual sets the goals and she assists by guiding them to think out of the box to get there and develop a budget. Eileen is passionate about her role as many folks are unaware of where there money is going.  She says, “If we know where it is being spent, we can determine if that is really where we want it to go. Identifying “Wants” versus “Needs” we can reach our goals.  This is best accomplished by tracking your spending.”

Previous to Newcap, she worked with persons with Special Needs as the Manager of  Food Services. Eileen returned to college in 2003 with primarily online courses at UW-Stout even though she had never used a computer! Eileen now has her BS in Service Management from UW-Stout and Associate degree from Fox Valley Technical College-Appleton in Food Service.

Outside of Newcap, Eileen is currently working with the Aging & Disability Resource Center on a project “Money Smart for Older Adults”  to guide folks who may be new to handling family finances and/or want to get a better handle on finances. She has developed a list of free tax preparation sites where folks can have their tax returns completed and electronically filed for free if there income is under about $60,000 and sent to people in the areas Newcap serves. She also works in collaboration with UWEX presenting workshops “Building Financial Capability as Helping Professional”; poverty simulations; Money Smart week events at some area libraries and Satellites of NWTC; and collaborates with Oneida Tribe to provide presentations on financial topics.

In her personal time, she enjoys quiet sports such as kayaking, snowshoeing, star gazing, bike riding and wandering in the miracle of nature. Eileen was born and raised in Kaukauna, Wisconsin, where she resided until 1981. She then moved to Green Bay. She enjoys spending time with her dear husband Peter; two sons, Patrick and Erin; several daughters by choise, See, Joua, Kara, PaIa, and Hien. She is affectionally known to her husband’s children, Teresa, Troy, and Michele as “The Wicked Stepmother;” and has thirteen grandchildren.                                                                                                      

Janice Gibeault, Property Manager

"What I love about my job is being able to assure that our residents have a safe, decent and sanitary place to live. Their quality of life is key, as we work with a number of elderly and disabled residents. Many of them have lived in there homes for a number of years with no intention of moving. It’s always interesting getting to know them and their families as they have such diverse backgrounds and stories."

Janice Gibeault, Property Manager, maintains the rental units Newcap owns. She interviews tenants, income qualifies them, checks backgrounds, maintains communications to keep units to code and tenants happy. When units require maintenance, she calls for bids, schedules and meets with contractors, views units, and overviews progress and completed work so contractors can receive payment. Her role in property management is needed to make sure all tenants are safe and units are maintained. 

 Janice has a license as a real estate broker and own a small local agency. She also has a number of certifications in budget counseling as well as home counseling. Janice has been with Newcap for 3 years, but in her current role for a year now. Prior to being Property Manager, Janice was a Budget and Home Counselor. 

Outside of Newcap, Janice spends her time volunteering at schools, local clubs and organizations with donations. She loves spending time with her family as well as enjoys being with friends, bonfires and motorcycle trips. Janice grew up in Oconto. During her travels, her husband and herself decided that Oconto was where they wanted to raise their two kids, two dogs and house rabbit. 


Terri West, Crisis Navigator

Terri's goal in life and at work is to help people.

Terri West has been Newcap’s Crisis Navigator since February 14, 2017 but has been with Newcap since April 28, 2010. She started with the company working part-time in the food pantry. Less than a year later, she became a Receptionist at the Newcap Oconto Headquarters full-time. She worked in that role until she was moved into housing to help fill the need while the Assistant Housing Director, Erin Evosevich, was on maternity leave. Terri says about her new role, “Some people fall on hard times at some point in their life and need help finding their way to a brighter tomorrow. I am honored and privileged to be the one to help them. I’ve worked factory jobs my whole life so working at Newcap has certainly has help me advance in my career goals. I feel being Crisis Navigator is a dream job. My goal in life and at work is to help people”

In her personal time, Terri likes the simple things in life, family, friends, music, the moon, and lending a hand when and where she can.